Jobs Locations: Markham, Ontario

Transportation & Fulfillment Manager

March 13th, 2024 |

Clover Leaf Seafoods

Who We Are

For over 100 years, Clover Leaf and Brunswick have delivered delicious, healthy and affordable canned seafood to consumers. Today, as the leading branded marketer of canned seafood in Canada, we’re expanding our business, and there’s never been a better time to join our team and grow along with us.

When you join Clover Leaf Seafoods Corp., you become part of a company that, together with our parent company, Bumble Bee Seafoods, is working hard to find new ways to protect the ocean and those that rely on it. From fishers to our employees, to customers, consumers, and to the communities we serve, we base our actions on shared, transparent values that hold us accountable to each other and the world.

When you join Clover Leaf Seafoods in Blacks Harbour, you become an integral part of a tight-knit team in a quaint coastal community. You’ll be encouraged, empowered and challenged to be your best self through ongoing professional development in an inclusive environment.

About the Role

In this role, you will join a team of employees focused on Fulfillment and Logistics solutions for Domestic and International Operations. As the Transportation and Fulfillment Manager, you will contribute to the company’s continued growth by:

Supporting supply chain and logistics activities associated with the Clover Leaf domestic business and when necessary, assisting other members of the team with tasks in their business units.

This role interacts with internal and external contacts including sales, procurement, demand planning, production, customs brokers, QA, freight forwarders, 3PL’s and government agencies (CFIA/CBSA) ensuring a seamless and timely receipt and shipping of inventory.

Specific Responsibilities include:

· Manage the Outbound Customer Order Process (OTC-Order to Cash):

o Supervise the Customer Service team (Customer Fulfillment Representatives)

o Complete month end reporting and month end closing activities on a timely basis

o Liaise with Sales to address and resolve order blocks and customer service issues at large

o Ensure orders are processed to company standards ensuring customer Requested Delivery Dates (RDD) are attained

· Administer and participate in all claims and Customer deduction investigations (OSD-over, short and damages)

· Oversee transportation budgets and expenses, including negotiating contracts with carriers and vendors to secure competitive rates.

· Monitor and evaluate transportation performance metrics, including on-time delivery, transportation costs, and carrier performance, to identify areas for improvement and implement corrective actions.

· Manage Carrier relations and onboarding process for Clover Leaf Domestic

o Inbound (Ocean Freight, Intermodal, Road)

o Outbound

o Customer Pick up Programs

· Manage the third-party payment process for Freight invoices

· Oversee the monthly accrual process for all freight activities

· Liaise with Logistics Coordinators to Mitigate Demurrage and other Accessorial charges on inbound shipments.

· Liaise with all relevant stakeholders as appropriate (Sales, Marketing, Technical Services, Finance, Logistics, Freight Forwarders, 3 PL’s)

· Support and provide backup to other members of the Logistics/Supply Chain team.

· Other duties as assigned by Management.

 

 

 

What You Need to Succeed

· 5+ years of experience in Supply Chain, Order to Cash value optimization Food and/or related CPG industries.

· Detailed understanding of Transportation activities, with some experience in inventory, supply planning and order to cash

· Experienced with multiple transportation modes (Ocean, Road, Intermodal)

· Understanding of Customs, Brokerage, and International Trade

· Effective problem solver, able to determine root-cause of issues.

· Post-Secondary Education in a Supply Chain discipline

· Solid understanding of SAP- PTP/OTC/APO/SNP portion or other ERP systems

· Well versed in all Microsoft applications

· Excellent communication and interpersonal skills to collaborate with internal and external stakeholders.

· Strong problem-solving and analytical skills to identify and address transportation challenges.

· Strong organizational abilities

· Ability to set priorities and reprioritize in a fluid environment

· Demonstrated ability to perform in a team environment

Deduction/Claims Coordinator

February 28th, 2024 |

Clover Leaf Seafoods

Who We Are

For over 100 years, Clover Leaf and Brunswick have delivered delicious, healthy, and affordable canned seafood to consumers. Today, as the leading branded marketer of canned seafood in Canada, we’re expanding our business, and there’s never been a better time to join our team and grow along with us.

When you join Clover Leaf Seafoods Corp., you become part of a company that, together with our parent company, Bumble Bee Seafoods, is working hard to find new ways to protect the ocean and those that rely on it. From fishers to our employees, to customers, consumers, and to the communities we serve, we base our actions on shared, transparent values that hold us accountable to each other and the world.

When you join Clover Leaf Seafoods, you become an integral part of a tight-knit team. You’ll be encouraged, empowered, and challenged to be your best self through ongoing professional development in an inclusive environment.

 

About the Role

The Deductions Coordinator (DC) is the interface between our organization and its global Customer community as it relates to short payments.  The DC is responsible for ensuring customer claims are processed in an accurate and timely fashion.  The DC collaborates with employees at all levels within Clover Leaf, Bumble Bee, and our Customer base to provide clear and professional direction in the management of claim settlement. This is a one-year contract position.

 

What You’ll Do Here

  • Under Agreement Management:
    • Be a primary point of contact for our Customer Community as it relates to Vendor Agreements and Pricing Agreements for submitted claims.
    • Understand program definitions between in-house and external interpretations of the Agreements.
    • Facilitate resolution of any matters resulting in an adjustment to the original claim (if applicable).
      • This is completed through documentation proof to support pricing adjustments, allowance differences, shipment shortages, non-compliance charges, etc.
    • Under Deduction Managements:
      • Accurately and timely process customer claims through the usage of CAS Deduction Management System in Q1 of 2024.
        • Claims should be cleared within a 30-day cycle.
        • Audit differences are resolved through the use of mail, email, or fax.
    • Promoting resolution by collaborating professionally with Internal Sales, Customer services, and Logistic personnel to manage Customer contacts for the business.
      • This includes working with Customers to pervade pertinent information regarding agreements.
    • Follow all standard operating procedures to settle audits differences.
        • This can include issuing credit adjustments to Customer accounts, assisting with resolving shipment shortage issues, proposing changes to internal customer master, pricing, and promotion allowance records.
        • Provide guidance to proposed amendments to the Customer master records where warranted.
    • Actively participate with the on-going system upgrade as Clover Leaf Seafoods Corp. transitions from CAS to SAP as our main deduction management enterprise system in Q2 of 2024.
  • Under Monthly duties:
    • Routine review of all unprocessed claims in the deduction management system with the CCCS to determine further steps.
      • This includes assessing the cause of any discrepancies, delays, and proposed amendments.
    • Monthly review of Promotion Allowance funding against closed customer claims.
      • Any further action steps will be prepared against potential risks and follow up on open matters are reviewed in details.

 

 What You Need to Succeed

  • Completed Post-Secondary School certification, diploma or degree.
  • Experience related to Accounts Receivable is a strong asset.
  • Experience in a computerized, and automated, work environment.
    • This includes strong technical skills in Microsoft Office Applications, specifically Excel & Word.
    • Experience in SAP systems, or comparable ERP systems.
  • Excellent communication skills in both verbal and written English.
  • Strong organizational abilities with effective time management skills
  • Ability to determine cause of issues and propose acceptable solutions
  • Proven to be results orientation, with a good attention to detail, and an ability to handle multiple priorities and meet deadlines on a daily, weekly, and monthly basis.

 

What we offer

  • Engaging and agile workplace culture, collaborative and inclusive teams
  • Investing in our people through a variety of learning and development programs such as GROW and LEAD
  • Commitment to resource sustainability
  • Recognition and rewards through our programs

Clover Leaf Seafood fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply, including women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.

Cash Application Specialist (CAS)

February 28th, 2024 |

Clover Leaf Seafoods

Who We Are

For over 100 years, Clover Leaf and Brunswick have delivered delicious, healthy, and affordable canned seafood to consumers. Today, as the leading branded marketer of canned seafood in Canada, we’re expanding our business, and there’s never been a better time to join our team and grow along with us.

When you join Clover Leaf Seafoods Corp., you become part of a company that, together with our parent company, Bumble Bee Seafoods, is working hard to find new ways to protect the ocean and those that rely on it. From fishers to our employees, to customers, consumers, and to the communities we serve, we base our actions on shared, transparent values that hold us accountable to each other and the world.

When you join Clover Leaf Seafoods, you become an integral part of a tight-knit team. You’ll be encouraged, empowered, and challenged to be your best self through ongoing professional development in an inclusive environment.

 

About the Role

Under the guidance of the Credit, Collections, and Claims Supervisor (CCCS), the Cash Application Specialist (CAS) plays a crucial role in ensuring all incoming cash receipts are posted in a timely manner.  The CAS will be relied upon to accurately and efficiently record and reconcile inbound payments, ensuring customer trade receivable accounts and cash ledgers are always up to date. This is a one-year contract.

 

What You’ll Do Here

  • Process and reconcile the accounts receivable sub-ledger, bank deposits, and remittances.
    • This includes researching, reviewing, identifying, and resolving complex payment discrepancies related to cash discounts, promotion allowances, and logistics claims, as required.
  • Post daily receipts from multiple bank accounts in various payment types such as wires, ACH, and checks (including customer credit memos).
  • Capture various customer dispute claims which will be processed further in the Trade Promotion Management (TPM) software.
  • Participate with on-going system upgrade which will modernize the cash application process through the use of a BAI2 bank file to upload daily cash receipts.
    • In this new procedure, the CAS will be responsible for clearing the Bank Suspense account where customer receipts that the system are unable to find matches automatically reside.
  • Provide continuous feedback on the new system towards potential process improvements
  • Organize remittance advices and all supporting invoices related to various promotional and logistics claims for each customer
  • Assists with Accounts Receivable inbox management which includes organization of customer subfolders and sorting of claim supporting documents.
  • Work closely and provide assistance to the Deduction team in clearing non-trade Logistics claims in ECC.
  • Assist the Deduction team in clearing trade promotion-related claims.
  • Run related reports on as needed basis

 

 What You Need to Succeed

  • Completed Post-Secondary School certification, diploma or degree.
  • Exposure to multi-currency environments.
    • 3+ years of cash application mastery is an asset.
  • Experience in a computerized, and automated, work environment.
    • This includes strong technical skills in Microsoft Office Applications, specifically Excel & Word.
    • Experience in SAP systems, or comparable ERP systems.
  • Excellent communication skills in both verbal and written English.
  • Strong organizational abilities with effective time management skills
  • Ability to determine cause of issues and propose acceptable solutions
  • Proven to be results orientation, with a good attention to detail, and an ability to handle multiple priorities and meet deadlines on a daily, weekly, and monthly basis.

 

What we offer

  • Engaging and agile workplace culture, collaborative and inclusive teams
  • Investing in our people through a variety of learning and development programs such as GROW and LEAD
  • Commitment to resource sustainability
  • Recognition and rewards through our programs

Clover Leaf Seafood fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply, including women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.

Talent Acquisition & HR Business Partner

January 30th, 2024 |

Clover Leaf Seafoods

Who We Are

For over 100 years, Clover Leaf and Brunswick have delivered delicious, healthy, and affordable canned seafood to consumers. Today, as the leading branded marketer of canned seafood in Canada, we’re expanding our business, and there’s never been a better time to join our team and grow along with us.

When you join Clover Leaf Seafoods Corp., you become part of a company that, together with our parent company, Bumble Bee Seafoods, is working hard to find new ways to protect the ocean and those that rely on it. From fishers to our employees, to customers, consumers, and to the communities we serve, we base our actions on shared, transparent values that hold us accountable to each other and the world.

When you join Clover Leaf Seafoods, you become an integral part of a tight-knit team. You’ll be encouraged, empowered, and challenged to be your best self through ongoing professional development in an inclusive environment.

About the Role

Reporting to the VP of Human Resources, the Talent Acquisition & HR Business Partner will play a key role in attracting, developing, and retaining top talent while aligning HR strategies with overall business objectives. This position is responsible for the management of the end-to-end recruitment process, collaborating with hiring managers, and serving as a strong HR partner to support the organization’s growth and employee engagement.

What You’ll Do Here

  • Design and implement initiatives to enhance recruitment strategies to attract and acquire top talent and increase employee engagement, satisfaction, and retention.
  • Manage the recruitment life cycle, including sourcing, screening, interviewing, and facilitating the final selection.
  • Guide candidates throughout the recruitment process to ensure a smooth onboarding experience in partnership with leadership and the HR team.
  • Collaborate and build strong relationships with hiring managers to understand staffing needs and develop effective hiring plans.
  • Develop and implement recruitment strategies and build brand awareness and social media presence that aligns with the operating sector goals and objectives.
  • Proactively Identify and recommend solutions to recruitment challenges and problems.
  • Serve as an HR business partner to business units, understanding their objectives and aligning HR initiatives accordingly.
  • Work closely with leadership to address employee relations, performance management, and talent development needs.
  • Track and analyze HR metrics to measure the effectiveness of talent acquisition and HR programs to gain valuable insights.
  • Identify opportunities for process improvement, share best practices and support change management in partnership with the HR team.
  • Participate in special projects as required.
  • Collaborate with teams to create a positive and inclusive workplace culture.
  • Deliver excellent customer service with a positive attitude and a professional focus.

What You Bring to the Team

  • A bachelor’s degree in human resources, Business Administration, or a related field.
  • 5 + years of proven experience in talent acquisition and HR business partnering.
  • A proven history in identifying and sourcing top talent, building strong relationships with candidates, and hiring managers.
  • The ability to work collaboratively and maintain effective relationships with team members, and internal and external stakeholders.
  • Strong verbal and written communication skills that enable you to communicate with different audiences, stakeholders, and end-users, including making recommendations and influencing outcomes.
  • Experience developing and implementing recruitment strategies.
  • Exceptional organization and time management skills.
  • The ability to work both independently and collaboratively.
  • You are a collaborative initiative-taker and creative problem solver who identifies opportunities for improvement and efficiency.
  • Demonstrated ability to resolve issues by analyzing and evaluating workable solutions.
  • Demonstrated ability using MS Office applications (Outlook, Word, Excel, and PowerPoint)
  • Proven history of effectively utilizing LinkedIn Recruiter and other social media platforms to identify and engage with top talent.
  • Be a champion of inclusion and diversity.

What we offer

  • Engaging and agile workplace culture, collaborative and inclusive teams
  • Investing in our people through a variety of learning and development programs such as GROW and LEAD
  • A variety of wellness benefits, access to virtual health care, 100% employer-paid health and dental premiums, Employee Assistance Program, and more.
  • Commitment to resource sustainability
  • Tuition reimbursement opportunities
  • Recognition and rewards through our programs
  • Company matching pension plan

Clover Leaf Seafood fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply, including women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.