Jobs Locations: San Diego, CA
Customer Service Representative
This position is responsible for managing the company’s order activity, from order entry through issue resolution to delivery, ensuring that customer orders are processed timely and accurately resulting in on-time customer deliveries. This position must develop excellent working relationships and act as a liaison with the company’s brokers, customers, sales teams, distribution centers, plants, and carriers, as well as internal departments, including but not limited to trade marketing, marketing, global planning, procurement, warehousing, logistics, IT, and finance to ensure quality customer service and service goals.
RESPONSIBILITIES
- Receive and process customer orders, ensuring orders meet Company policies relating to pricing and promotional offerings and order guidelines such as lead time, weight, fixed delivery. Proactively reach out to brokers and customers to correct reoccurring compliance issues.
- Understand, police, and enforce compliance with policies and procedures required by the Company in the areas of customer service, order handling and promotional expenditures by the company’s sales and broker network so that results will satisfy any audit review. Communicate and resolve all discrepancies with appropriate departments.
- Maintain history records and related problem order documentation for future reference.
- Maintain and keep current customer profiles for assigned area, including Vendor and/or Routing Guides.
- Resolve operational issues identified while monitoring e-mail groups assigned.
- Manage service issues daily. Must quickly identify the source of a problem, gather, and analyze information related to the issue, and devise a solution that best meets both the Company’s and the customer’s needs.
- Manage allocation of product for customers during severe service issues. Monitor and evaluate order activity to ensure that customers do not exceed allocation requirements. Work with Planning, Sales, and Customer Development team to resolve allocation issues.
- Prompt analysis and communication of product cuts and delivery issues.
- Work collaboratively with the Global Planning team, Transportation team, NFI Transport Management, DC Inventory, and Distribution Centers (DCs) to support shipments.
- Conduct analyses of customers to measure customer performance and identify opportunities. Enforce company ordering requirements, encourage/enforce ordering in even layers/pallets, make suggestions for more efficient ordering patterns. Identify specific DCs or ship-tos that are having issues and investigate further to find solutions for problems causing late orders and fines.
Provide regular reporting to Sales and brokers to support collaborative problem-solving and Sales efforts. - Manage reporting requests and special projects as needed (deduction reviews, customer performance reviews, new customer implementations, process improvements).
- Monitor and Manage Deductions for assigned customers – review monthly deductions, dispute any that are invalid, provide reporting on valid deductions to relevant departments and give recommendations on how to improve service and minimize fines. Resolve within 30 days of receipt.
- Communicate problems or concerns to managers on an as-needed basis with recommendations on how to resolve.
- Maintain an understanding of all Bumble Bee and Anova customers in order to provide comprehensive coverage.
QUALIFICATIONS
- Bachelor’s degree required
- Motivated self-starter
- Ability to work independently without supervision
- Ability to collaborate with other departments and in teams
- Ability to engage in critical thinking, data analysis, problem solving
- Professional oral and written communication skills across all levels of the organization
- Experience working with Microsoft Teams, Excel, SAP a plus
COMPENSATION AND BENEFITS
The health, satisfaction and security of our team members and their families are important to us and an important part of reaching our organization’s goals. We offer a total rewards package that includes valuable competitive compensation and benefit plans. These programs reflect our commitment to attracting and retaining top talent. The compensation for this role includes base salary and eligibility for an annual bonus based on company performance. All incentive plans are subject to change.
The expected pay range for this role is $22.50 – $28.50 ($46,800 – $59,280) paid at an hourly rate.
*The compensation will be commensurate with the level of knowledge, education, skills, and experience applicable to the position.
Our current benefits package, which is available to all full-time team members and their eligible dependents, includes:
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan with company match
- HSA & FSA
- life insurance and disability insurance
- and other voluntary benefits
We also offer time-off benefits including:
- paid time-off
- sick-flex time
- 12 company paid holidays
Procurement Intern – Global Seafood
Position Summary
The Procurement Intern will support the Procurement team by assisting with sourcing activities, cost management, and invoice processing within SAP. This role provides hands-on exposure to global seafood procurement operations and requires strong analytical skills, attention to detail, and the ability to work across cultures. The ideal candidate is fluent in Spanish, has the ability for international travel, and interested in building a career in procurement, supply chain, or sourcing.
This internship may be eligible for consideration as a full-time position upon successful completion of the internship, based on performance, business needs, and role availability.
Key Responsibilities
- Support the Procurement team with day-to-day sourcing and procurement activities
- Assist with cost tracking, cost analysis, and cost management related to procurement
- Process, review, and reconcile supplier invoices in SAP, ensuring accuracy and compliance
- Coordinate with internal stakeholders (Procurement, Sustainability, Operations) to resolve invoice or pricing discrepancies
- Support supplier communications, including coordination with Spanish-speaking vendors
- Assist with documentation, reporting, and data entry related to procurement activities
- Participate in special projects related to sourcing strategy, supplier performance, or process improvement
Required Qualifications
- Bachelor’s degree in Supply Chain Management, Aquaculture, Business or a related field
- Fluency in Spanish (written and verbal) required
- Strong attention to detail and organizational skills
- Ability to handle confidential and sensitive information with professionalism
- Proficiency with Microsoft Excel and basic data analysis
- Interest in procurement, sourcing, and global supply chain operations
- Willingness and ability to travel internationally up to 20% as required
Preferred Qualifications
- Exposure to SAP or other ERP systems
- Prior internship or coursework related to procurement, supply chain, or finance
- Strong communication skills and ability to work in a cross-functional, multicultural environment
- Manage and utilize AI-enabled tools to support business reporting, data analysis, and decision-making
Competencies
- Analytical thinking
- Problem-solving
- Adaptability and flexibility
- Strong follow-through and accountability
- Collaborative mindset
What You’ll Gain
- Real-world experience supporting global procurement operations
- Exposure to SAP and cost management processes
- Opportunities to work with international suppliers
- Professional development within a fast-paced supply chain environment
Compensation
The pay for this internship is $24.00 – $25.00 per hour.
Please note, however, that Bumble Bee Foods, LLC, in its sole discretion, may modify the above compensation.
Logistics Intern
Job Summary
The Logistics Intern is responsible for providing critical financial analysis and support to the Logistics and Customer Success team. This role involves a deep understanding of logistics operations, financial reporting, data analysis and customer service. The primary focus is on ensuring accurate and timely financial reporting, variance analysis, and forecasting.
This internship may be eligible for consideration as a full-time position upon successful completion of the internship, based on performance, business needs, and role availability.
Key Responsibilities:
- Financial Analysis and Reporting:
- Prepare and analyze monthly financial reports for freight, warehousing, import, and other logistics costs.
- Conduct variance analysis to identify trends and potential cost-saving opportunities.
- Develop and maintain financial models to forecast future costs and budgets.
- Prepare ad-hoc financial reports and analysis as required.
- Logistics Data Analysis:
- Collect, clean, and analyze large datasets related to logistics operations.
- Identify trends, patterns, and anomalies in the data.
- Utilize data visualization tools to present insights in a clear and concise manner.
- Collaborate with cross-functional teams to improve data quality and reporting.
- Process Improvement:
- Identify opportunities to streamline processes and improve efficiency.
- Develop and implement process improvements to enhance accuracy and reduce costs.
- Work with the team to automate manual tasks and leverage technology to optimize workflows.
- Sales Support:
- Receive and process customer orders, ensuring orders meet company policies relating to pricing, promotions, lead time, weight, etc.
- Identify and resolve service issues. Quickly identify the source of a problem, gather and analyze information related to the issue, and devise a solution that best meets both the company’s and the customer’s needs.
- analytical projects to identify opportunities for efficiencies and cost savings
Required Qualifications:
- Bachelor’s degree in data science, Finance, Accounting, Supply Chain Management, or related field.
- Strong analytical skills and attention to detail.
- Proficiency in Microsoft Excel and other financial analysis tools.
- Experience with data analysis and visualization tools (e.g., Power BI, Tableau).
- Knowledge of logistics operations, including freight, warehousing, imports, and transportation is a plus.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Bilingual proficiency in Spanish and English (written and verbal) highly preferred.
Compensation
The pay for this internship is $22.00 per hour.
Please note, however, that Bumble Bee Foods, LLC, in its sole discretion, may modify the above compensation.
Accounting Manager
Position Summary
The Accounting Manager is responsible for overseeing day-to-day accounting operations and ensuring the accuracy, integrity, and timeliness of financial reporting. This role plays a critical part in supporting month-end close, maintaining compliance with GAAP and internal controls, and partnering cross-functionally to support Bumble Bee Foods’ business objectives. The Accounting Manager will also lead, mentor, and develop accounting staff while driving process improvements and efficiencies.
Key Responsibilities
- Manage AP team and general ledger staff
- Preparation of financial statements and schedules for internal leadership and external stakeholders
- Review balance sheet reconciliations and resolve discrepancies in a timely manner
- Support the monthly, quarterly, and annual closing processes to ensure timely and accurate financial results
- Prepare audit schedules and respond to auditor inquiries
- Ensure compliance with company policies, regulatory requirements, and best accounting practices
- Collaborate with cross-functional teams to ensure proper accounting treatment and data integrity
- Assist in developing and documenting accounting policies and procedures
- Provide accounting guidance on new transactions, projects, and operational changes Identify opportunities to streamline processes, improve controls, and enhance reporting efficiency
- Support system enhancements, ERP upgrades, and automation initiatives
Required Qualifications
- Bachelor’s degree in Accounting
- 5+ years of progressive accounting experience, including people management or lead responsibilities
- Strong knowledge of U.S. GAAP and financial reporting standards
- Experience with month-end close and financial statement preparation
- Proficiency with ERP systems and advanced Excel skills
- Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment
Preferred Qualifications
- CPA or CMA certification
- Experience in consumer-packaged goods (CPG), food manufacturing, or manufacturing environments
- Public accounting experience (Big 4 or National Firm)
- Proficiency in Spanish (written and spoken)
- Experience with SAP ECC and/or S/4 HANA
Key Competencies
- Strong attention to detail and analytical skills
- Effective leadership and team development capabilities
- Clear and professional communication skills
- Sound judgment and problem-solving ability
- Collaborative, proactive, and continuous-improvement mindset
Working at Bumble Bee Foods
Bumble Bee Foods is committed to operational excellence, accountability, and collaboration. We believe our people are strongest when working together as one organization to drive sustainable growth, integrity in our financial practices, and long-term success.
Compensation and Benefits
The health, satisfaction and security of our team members and their families are important to us and an important part of reaching our organization’s goals. We offer a total rewards package that includes valuable and competitive compensation and benefit plans. These programs reflect our commitment to attracting and retaining top talent. The compensation for this role includes base salary and eligibility for an annual bonus based on company performance. All incentive plans are subject to change.
The expected pay range for this role is $120,000 – $148,000 annually.
*The compensation will be commensurate with the level of knowledge, education, skills, and experience applicable to the position.
Our current benefits package, which is available to all full-time team members and their eligible dependents, includes:
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan with company match
- HSA & FSA
- life insurance and disability insurance
- and other voluntary benefits
We also offer time-off benefits including:
- paid time-off
- sick-flex time
- 12 company paid holidays
Transportation Analyst
Job Summary
We are seeking a motivated entry-level Transportation Analyst to support the planning, tracking, and optimization of cross-border freight movements between the United States and Mexico. This role focuses on Customs entry as well as, Ocean, truckload (TL), intermodal, and drayage operations in the dynamic US-Mexico trade corridor. The analyst will assist in data analysis, carrier coordination, compliance monitoring, and cost-efficiency initiatives to ensure timely delivery of goods. Ideal for recent graduates or early-career professionals interested in North American supply chain logistics and nearshoring trends.
Key Responsibilities
- Coordinating with brokers, customs brokers, and carriers compliant with FMCSA, MX regulations, and NAFTA/USMCA requirements.
- Monitor and track daily cross-border shipments (US to Mexico and Mexico to US), including status updates on border crossings, drayage, customs clearance, and final delivery using Transportation Management Systems (TMS).
- Support resolution of cross-border issues such as customs holds, inspections, documentation errors, or border delays; escalate urgent matters to senior team members.
- Maintain accurate records of shipment documentation (e.g., commercial invoices, bills of lading, certificates of origin, pedimentos) and ensure adherence to cross-border compliance standards.
- Collaborate with internal teams (e.g., procurement, warehouse, customs compliance) and external partners (carriers, customs brokers) to improve shipment efficiency.
- Stay informed on relevant regulations, including FMCSA rules for Mexico-domiciled carriers, USMCA trade provisions, and border security procedures.
Qualifications
- Bachelor’s degree in Business Administration, Supply Chain Management, or a related field
- At least one year of relevant experience in logistics, transportation, supply chain, or freight coordination
- Exposure to cross-border or U.S.–Mexico logistics preferred, but not required
Skills & Knowledge
- Bilingual proficiency in Spanish and English (written and verbal) required
- Strong analytical capabilities, including advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, charts)
- Foundational understanding of freight modes (truck, rail, intermodal) and cross-border logistics processes, including customs brokerage
- Familiarity with U.S.–Mexico trade dynamics, nearshoring, or maquiladora operations is a plus
Compensation and Benefits
The health, satisfaction and security of our team members and their families are important to us and an important part of reaching our organization’s goals. We offer a total rewards package that includes valuable and competitive compensation and benefit plans. These programs reflect our commitment to attracting and retaining top talent. The compensation for this role includes base salary and eligibility for an annual bonus based on company performance. All incentive plans are subject to change.
The expected pay range for this role is $70,000 – $75,000 annually.
*The compensation will be commensurate with the level of knowledge, education, skills, and experience applicable to the position.
Our current benefits package, which is available to all full-time team members and their eligible dependents, includes:
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan with company match
- HSA & FSA
- life insurance and disability insurance
- and other voluntary benefits
We also offer time-off benefits including:
- paid time-off
- sick-flex time
- 12 company paid holidays
IT Support Technician
This is a critical role within the Bumble Bee Seafood Company as it is the first-line technical support for all users and departments. Accurately logging and helping to resolve support issues by utilizing our ticketing software. Ensure issues are resolved within the timeframes specified by the business and as outlined in our helpdesk service level guide. Troubleshoots end-user hardware and software problems. Makes repairs to company endpoints such as desktops, laptops, peripherals, and printers.
Essential Functions
- Timely and effective response to help desk tickets.
- Provide outstanding support for remote workers.
- Manage equipment inventory.
- Assist with maintaining on-premise hardware when needed.
- Research end-user hardware and recommend purchase options.
- Support office moves and additions, as required.
- Provide primary support on desktop and application issues.
- Assist with end-user training as appropriate.
- Onboard employees with account setup and initial computer use training.
- Offboard departing employees accounts, including equipment collection and company phone transition.
- Participate in other IT initiatives, as assigned.
Qualifications
- Requires two years of information technology related work experience.
- Hold at least one IT certificate or be able to obtain one within 90 days of hire. Microsoft (e.g., MS-XXX) or CompTIA certifications are preferred.
- Strong analysis and problem-solving skills.
- Self-starter, with the ability to work independently and within a team atmosphere.
- Demonstrated expertise in Microsoft 365, and Microsoft Windows.
- Experience supporting web-based information systems.
- Experience with cloud-based telephony.
- Superior interpersonal and communication skills (verbal and written).
- Must have excellent attention to detail, ability to multi-task, and strong organizational, analytical and project management skills.
- Ability to build and maintain positive and supportive working relationships with internal users.
- Strong preference for a bi-lingual (fluent Spanish) candidate.
Work Schedule:
Core schedule is 8:00 a.m. to 5:00 p.m. Monday through Friday. May be required to participate in an on-call rotation with several other team members. However, flexibility is required due to the nature of business and departmental needs. Schedule may change, as needed, to include weekends and holidays or if the company changes standard working schedules.
Required to be available during declared emergencies to perform duties as directed by management.
Compensation and Benefits
The health, satisfaction and security of our team members and their families are important to us and an important part of reaching our organization’s goals. We offer a total rewards package that includes valuable and competitive compensation and benefit plans. These programs reflect our commitment to attracting and retaining top talent. The compensation for this role includes base salary and eligibility for an annual bonus based on company performance. All incentive plans are subject to change.
The expected pay range for this role is $70,000 – $75,000 annually.
*The compensation will be commensurate with the level of knowledge, education, skills, and experience applicable to the position.
Our current benefits package, which is available to all full-time team members and their eligible dependents, includes:
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan with company match
- HSA & FSA
- life insurance and disability insurance
- and other voluntary benefits
We also offer time-off benefits including:
- paid time-off
- sick-flex time
- 12 company paid holidays
Procurement Intern – Tuna Resourcing
Position Summary
The Procurement Intern will support the Tuna Procurement team by assisting with tuna sourcing and sustainability activities, cost management, and invoice processing within SAP. This role provides hands-on exposure to global seafood procurement operations and requires strong analytical skills, attention to detail, and the ability to work across cultures. The ideal candidate is fluent in Spanish, has the ability for international travel, and interested in building a career in procurement, supply chain, or sourcing.
This internship may be eligible for consideration as a full-time position upon successful completion of the internship, based on performance, business needs, and role availability.
Key Responsibilities
- Support the Tuna Procurement team with day-to-day sourcing and procurement activities
- Assist with cost tracking, cost analysis, and cost management related to tuna procurement
- Process, review, and reconcile supplier invoices in SAP, ensuring accuracy and compliance
- Coordinate with internal stakeholders (Procurement, Sustainability, Operations) to resolve invoice or pricing discrepancies
- Support supplier communications, including coordination with Spanish-speaking vendors
- Assist with documentation, reporting, and data entry related to procurement activities
- Participate in special projects related to sourcing strategy, supplier performance, or process improvement
Required Qualifications
- Bachelor’s degree in Supply Chain Management, Aquaculture, Business or a related field
- Fluency in Spanish (written and verbal)
- Strong attention to detail and organizational skills
- Ability to handle confidential and sensitive information with professionalism
- Proficiency with Microsoft Excel and basic data analysis
- Interest in procurement, sourcing, and global supply chain operations
- Willingness and ability to travel internationally up to 20% as required
Preferred Qualifications
- Exposure to SAP or other ERP systems
- Prior internship or coursework related to procurement, supply chain, or finance
- Strong communication skills and ability to work in a cross-functional, multicultural environment
- Manage and utilize AI-enabled tools to support business reporting, data analysis, and decision-making
Competencies
- Analytical thinking
- Problem-solving
- Adaptability and flexibility
- Strong follow-through and accountability
- Collaborative mindset
What You’ll Gain
- Real-world experience supporting global procurement operations
- Exposure to SAP and cost management processes
- Opportunities to work with international suppliers
- Professional development within a fast-paced supply chain environment
Compensation
The pay for this internship is $24.00 – $25.00 per hour.
Please note, however, that Bumble Bee Foods, LLC, in its sole discretion, may modify the above compensation.
Data Systems Engineer
Description
Job Title: Data Systems Engineer
Location: Location: San Deigo, CA
Reports To: Sr. Data Manager (Based in Cape May)
Travel: Up to 50% (as needed to support each plant)
Position Summary:
We’re looking for a Systems or Database Engineer to lead the architecture, setup, and ongoing support of our SCADA ecosystem. This role will focus on building a reliable and secure data infrastructure using Ignition, integrating it with Power BI and SharePoint to support real-time operations visibility and reporting across our facilities.
Key Responsibilities:
• Lead the configuration, deployment, and maintenance of Ignition SCADA across our production environments.
• Design and manage backend databases supporting SCADA data collection and storage.
• Build and maintain data pipelines from Ignition to Power BI and SharePoint, ensuring clean, structured data for reporting and analysis.
• Collaborate with Operations, IT, and Engineering teams to identify key data needs and translate them into functional dashboards and tools.
• Monitor system performance, troubleshoot issues, and manage updates, patches, and backups.
• Implement and maintain security protocols for both OT and IT components of the SCADA system.
• Document system architecture, SOPs, and change logs to ensure long-term maintainability.
Qualifications:
• Demonstrated experience in data engineering, SCADA, or industrial systems (preferably using Ignition).
• Hands-on skills with SQL, Python, and data modeling in industrial environments.
• Proficient in Power BI, SharePoint, and enterprise reporting tools.
• Experience working with databases (e.g., SQL Server, Snowflake, PostgreSQL) and data pipelines (e.g., Airflow, ETL frameworks).
• Familiarity with network security and system architecture best practices in OT/IT environments.
• Strong interpersonal and communication skills, with the ability to collaborate across technical and operational teams.
• Ability to travel regularly to Cape May, Santa Fe Springs, and Blacks Harbour.
What We Offer:
• The opportunity to shape the future of operations visibility through smart data systems.
• A collaborative, mission-driven environment where your technical leadership makes a direct impact.
• Competitive compensation, benefits, and professional development opportunities.